STORE POLICY
Customer Care
We are committed to providing excellent customer service and ensuring a seamless shopping experience. If you have any inquiries about your order, product details, or shipping information, please contact us through our website’s contact form. Our team aims to respond to all inquiries within 24-48 hours and will assist you with any concerns.
Privacy & Safety
Your privacy is important to us. We ensure that all personal information is kept secure and only used for order processing and customer service purposes. Payments are processed securely through third-party banking to verify transactions and protect your data. We do not store or share payment details beyond what is necessary to complete your purchase. Customers may receive order confirmations, shipping updates, or important service-related emails after purchase.
Wholesale Inquiries
We offer wholesale options for specific items. If you're interested in carrying ROTIA DESIGN products, please contact us at for more information on availability and pricing.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
